December 2009 - Blog Watch

On behalf of Telligent, I’d like to wish all of our customers, partners and friends a happy new year and prosperous 2010. As a new member of the Telligent team, I am excited to be part of the community and collaboration market. I look forward to 2010 and bringing even more value to our customers, not only through innovative products, but also through service and support that exceed expectations. Happy New Year! Read More...

Yes, I am a ‘calendar girl’, planning, planning, planning for 2010 already.  Lots has been filled in to my January 2010 calendar already, so I thought I’d share here. Week 1 – Jan 3 to Jan 9 Sat, Jan 9 -  9am to 5pm – ENVISION high school girls tech con at UCSD (opening speaker) Week 2 – Jan 10 to Jan 16 Mon, Jan 11 -  9am to 5pm – Client Visits (Azure prototyping) in LA Wed, Jan 13 -  5pm to 9pm – guest teaching at Wintress Technical School in San Diego Thurs, Jan 14 - 6pm to...

There is a great piece by Seth Godin entitled, " In search of customer intimacy ." Often one of the initial goals of starting a community is to give customers a chance to connect and a support forum in which to share their issues. While these are good goals, you will miss the true potential of connecting with your users. As Godin says, " The goal should be to get your customers to share their dreams, not their peeves. " When you can connect with customers on that level, great...

Two new user registration options will be available in Gummy Bear 1.1.0 due for release in a few days. In addition to automatic registration you will be able to configure your Sueetie Community to use Email Verification or Administrative Approval. We’ll look at each of the three supported registration options. Automatic Registration Automatic Registration is the default method of Sueetie Member Registration. Users can create site accounts immediately with no verification or approval processing. To...

We all know the importance of configuring our sites to support Google Webmaster and Analytics.  BlogEngine.NET has been supporting Google Site Verification and Analytics Tracking for a long time, so I leveraged that excellent work and extended SEO verification and tracking to the entire community. Sueetie supports both in an SEO Administrative Page shown below. The javascript entered here will then display on all Sueetie pages, which means it does not have to be entered in BlogEngine.NET administration...

I’ve been working with Windows Azure (post PDC09 build) to take a look at the basic mechanics of coding and deploying applications.  To that end, I wanted to share what I’ve learned so far in this post. First, I’ll talk about what you need to download and install to get started.  There are several categories of items to get in order for you to start developing.  Of course what you’ll need is dependent on what you intend to build. I initially wanted to build ASP.NET C# applications...

I want to wish all of our customers a very merry holiday season and a happy new year. Whether we are tweeting about the weather, or finding friends from our past on Facebook, holiday collaboration will never be the same. The challenge for all of us is to make sure we take the time to do more than collaborate this holiday season and actually connect with our friends and family. As the long holiday weekend approaches, I hope all of you take the opportunity to slow down and appreciate the people in...

For the last four months, we have been a customer of our own product, using Telligent Community to launch the new telligent.com site. Our goals at the beginning of the project were to: Create a dedicated support community in which we encourage self-help and collaboration among community members. Introduce a group just for developers to discuss the extension of the Telligent Evolution platform. Create a seamless transition between content and community with integrated collaboration opportunities throughout...

I’ve been working on developing more and better material to use to teach kids to program with SmallBasic.  To that end, LLewellyn Falco and I have recorded the first few sessions in a series of screencasts about these methods. These screencasts include the following: 1) How to get set up, i.e. install SmallBasic and SmallBasic Extensions 2) How to code your first SmallBasic recipe from the SmallBasic wiki 3) How to code your first SmallBasic recipe variations Enjoy!  We welcome feedback...

By: George Dearing 1. It’s never been more important to have brand consistency by bridging offline and digital. If your online persona is built on trust, you better bring that same trust to the conference room. 2. Big marketing is still big marketing. The thing that’s different is companies are chipping away person by person instead of campaign by campaign. 3. Not enough resources are being committed to developing a holistic approach to marketing and word-of-mouth. When you get just a...

Farewell, Roy Disney. The loss of Roy Disney gets Everyman top spot tonight. Roy was Walt Disney’s nephew and close to Disney’s work since he was a child in the 30’s. He was also instrumental in transitioning Disney from Eisner to Iger in 2005. Here’s a Six-Part American Television video interview with Roy, complete with chapter links and highlights. Need an icon?   Jaben Cargma tweeted this the other day. Search through 125,000 icons or browse 330 icon sets at Icon Finder. Top PR Blunders of...

Procter & Gamble drove adoption of social networking tools by integrating them with existing with work processes. With more than 138,000 employees in 160-plus countries, the company needed a scalable, comprehensive tool to connect people and ideas. P&G's IT innovation group selected Telligent's community platform upon which to build PeopleConnect, a community application used by employees to interact through forums, blogs, and wikis. "Until now, wikis, blogs, podcasts—they...

Texas Instruments' customers use extremely technical products, such as digital signal processors. TI needed to provide answers to questions, without the customer sitting on hold with a call center, waiting for a representative who might not even have the technical expertise to answer the inquiry. TI decided to create the E2E (engineer-to-engineer) community, built on the Telligent platform. TI's engineers interact with customers, sharing best practices that help solve common technical challenges...